Choosing an air conditioning contractor is not like selecting dessert. You may not be happy with what you end up with, and the reality is that you deserve a positive experience with your HVAC system. Even “simple” window box units can be a pain to install (and, worse, they can be a big liability if they are not installed securely). Most homeowners do a solid amount of research when figuring out the best air conditioner for them, then drop the ball when it comes to contractors.

The best approach is to start by selecting a contractor who can help match you with the best A/C system for your home. One of the biggest mistakes is getting the wrong size unit for your home — too small and you cannot properly cool; too big and you are wasting resources and money. Consider this your cheat sheet to finding the best air conditioning contractor for you.

1. Go local.

A local, family owned business that features neighborhood contractors is your best bet. They know the region, understand just how hot summers can get and they have a lot more riding on each installation, compared to big-box national chains. A local contractor will also be likelier to offer more personalized service.

2. Get copies of their documents.

Different states may require certain licenses, insurance or certifications for air conditioning contractors. Check these requirements in your state, then make sure your potential contractor has what is needed. It is not enough to simply ask about their credentials — actually get copies of everything so you protect yourself in case of a problem.

3. Get 24/7 support.

This does not mean you necessarily want your A/C installed at 3 a.m. on a Saturday, but what if your system goes out in the middle of a heat wave? The option for emergency, around-the-clock services should be available. At the very least, make sure your contractor does his or her best to work around your schedule. This is a sign that they put the customer first (and not profits).

4. Check third-party review sites.

Perusing testimonials on the contractor’s website does not mean much. After all, they won’t put any bad reviews up there. You can get a more diverse opinion by taking a look at third-party review sites like Angie’s List or Yelp. You do not necessarily need 100 percent glowing reviews, but look at how the company responds to complaints and the overall theme of the reviews.

5. Take a look at their social media.

Social media profiles are where you get a feel for a contractor’s/businesses’ professional personality. You may find you have a strong preference once you check out a few different profiles.

Call Sandy Heating & Air Conditioning today and get a head start on finding the perfect contractor for your cooling needs.

Signs of an HVAC leak are not always as obvious as you think. A Freon leak, the coolant used in HVAC systems, can cause waste and even a dangerous environment. Freon, if consumed by people or animals, can be deadly (or even toxic to the touch). If you notice an obvious HVAC leak, do not try to clean it up yourself. Call local professionals who have the experience and tools necessary for a fast, safe cleanup followed by repairs.

Like most leaks, an HVAC leak begins small and can be next to impossible to notice. It is not unusual for a Freon leak in the house to occur for well over a year before the homeowner notices it. This is one of the reasons sticking with an annual or bi-annual HVAC maintenance check is so important. An expert can notice a leak well before the average homeowner can.

Here are some of the biggest red flags that point to a leak that homeowners can catch themselves:

1. Low Freon levels

Your HVAC can’t have less than 100 percent Freon levels — it needs to be full in order for an air conditioner to work. If any Freon is missing, your A/C is not working right and it’s pretty clear what the problem is. It is actually a good thing that 100 percent Freon is required, because dropping levels let you know right away that something is amiss.

2. Icy pipes

Take a look at the pipes outside your home. Is the evaporator coil covered in ice? If so, that’s a signal that Freon may be leaking. However, it’s not a sure thing. Another cause of this may be blocked air vents, but either way it’s something that needs addressing.

3. A subpar A/C performance

A tiny Freon leak may not be enough to shut off an A/C system entirely, but it will certainly cause poor performance. You may not even notice, since the A/C could get slowly worse over time. Homeowners who suspect their A/C unit isn’t delivering like it should need to call in the pros and ask about Freon levels.

4. You notice dark spots

A trained professional can often detect a leak by noticing dark spots of residue. The R22 systems, which use Freon mixed with oil, leaves a tell-tale grease spot when it’s leaking. It is easy for many homeowners to miss, but it stands out to a reputable technician.

Of course, the best way to guard against leaks is with frequent maintenance checks. Having an HVAC unit that isn’t holding up its end of the bargain isn’t what you want. Whether it’s time for your annual inspection or you suspect there’s a Freon leak in your HVAC system, call the professionals at Sandy Heating and Air Conditioning today.